FYLDE TELECOM LTD. REPAIR TERMS AND CONDITIONS.

THESE TERMS AND CONDITIONS ARE IMPORTANT AND FORM A LEGALLY BINDING CONTRACT BETWEEN FYLDE TELECOM AND OUR TRADE PARTNER (AND/OR) THE END USER. I AGREE THE INFORMATION I HAVE GIVEN IS CORRECT TO THE BEST OF MY KNOWLEDGE. I UNDERSTAND THAT MY MOBILE DEVICE MAY BE SENT TO A HIGHER LEVEL REPAIR CENTRE FOR REPAIR AND TESTING AND THAT IT MAY BE EXCHANGED FOR A REFURBISHED MODEL. ANY REPLACEMENT WILL CARRY THE OUTSTANDING WARRANTY OF THE ORIGINAL HANDSET. I UNDERSTAND THAT IT WILL NOT BE POSSIBLE TO SAVE AND RESTORE THE DATA ON MY MOBILE DEVICE (This includes telephone numbers, ringing tones, games etc.) I UNDERSTAND THAT IF MY HANDSET IS FOUND TO BE OUT OF WARRANTY THROUGH ANY LIQUID, MALICIOUS OR OTHER FORM OF DAMAGE THAT I WILL BE CHARGED £20.00 FOR THE RETURN OF MY HANDSET AND THAT IT MAY NOT BE REPAIRED. I UNDERSTAND THAT IN THE CASE OF LIQUID OR MALICIOUS DAMAGE THE HANDSET MAY NOT FUNCTION AT ALL AFTER BEING RE-ASSEMBLED.

I HEREBY CERTIFY THAT I AM THE OWNER OR THAT I HAVE BEEN AUTHORISED BY THE RIGHTFUL OWNER TO SUBMIT THIS HANDSET FOR REPAIR. ANY HANDSET NOT COLLECTED WITHIN 90 DAYS WILL BE RECYCLED. ANY OUT OF WARRANTY ESTIMATE IS SUBJECT TO CHANGE. FYLDE TELECOM WILL RECYCLE ANY HANDSET WHERE A QUOTE HAS BEEN GIVEN BUT NO RESPONSE RECEIVED AFTER 90 DAYS. ANY QUOTE THAT IS REJECTED WILL INCUR A £9.50 ADMINISTRATION FEE. FYLDE TELECOM ACCEPTS NO LIABILITY FOR HANDSETS THAT HAVE PREVIOUSLY HAD A THIRD PARTY REPAIR (INCLUDING SOFTWARE REPAIRS AND UNLOCKING ETC.).

IN THIS INSTANCE OUR REPAIR CHARGE WILL APPLY REGARDLESS OF THE REPAIR BEING SUCESSFULL OR NOT. ANY HANDSET WITH A LOCK CODE THAT HASN’T BEEN PROVIDED MAY NOT BE TESTED. FYLDE TELECOM RESERVES THE RIGHT TO WITHDRAW THE SERVICE AND OR RESTRICT OR CANCEL ANY USER WITHOUT PRIOR NOTICE. BY USING OUR SERVICE YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ARE SOLELY RESPONSIBLE FOR COMMUNICATING THESE TERMS TO ANY OTHER END USER/OWNER OF THE HANDSET.